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Terms of service

These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“user”, “you”) and CCY, a brand operated by Navigable Inc. (“Company”, “we”, “our”, or “us”), governing your access to and use of our website www.ccyfragrance.com, as well as any associated digital platforms, online storefronts, or marketplaces, including Shopify and TikTok Shop (collectively, the “Site”).

By accessing or using any part of the Site or purchasing our products, you agree to be bound by these Terms. If you do not agree, you must not use our services.


1. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to access or use the Site. By using the Site, you represent and warrant that you are legally capable of entering into a binding agreement.


2. Use of Our Services

You agree to use the Site only for lawful purposes and in compliance with these Terms.
Unauthorized use—including but not limited to data scraping, unauthorized reproduction of content, resale of products, or attempts to breach Site security—is strictly prohibited.


3. Orders, Payment, and Billing

All prices are displayed in U.S. Dollars (USD) unless otherwise stated. We reserve the right to modify pricing, availability, or discontinue products at any time without prior notice.

You agree to provide accurate, complete, and current billing and account information. We reserve the right to refuse, cancel, or limit any order if fraud, abuse, or unauthorized activity is suspected.


4. Product Availability and Descriptions

We strive to ensure that product descriptions, images, and pricing are accurate. However, we do not guarantee that all product information is error-free, complete, or current. Product availability and specifications are subject to change without notice.


5. Returns and Refunds

All returns, exchanges, and refunds are governed by our Return & Refund Policy, which is incorporated into these Terms by reference. We reserve the right to deny returns if items are used, altered, damaged, or returned in violation of our policy.


6. Intellectual Property

All content on the Site—including but not limited to text, images, product designs, logos, graphics, and videos—is the exclusive property of CCY or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use any Site content without prior written permission.


7. User-Generated Content

If you submit reviews, comments, photos, or other content (“User Content”), you grant CCY a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, publish, and display such content for marketing and commercial purposes. You retain ownership of your content but waive any moral rights to the extent permitted by law.


8. Third-Party Links and Integrations

The Site may include links to third-party websites or services. We are not responsible for the content, policies, or practices of third parties. Accessing third-party services is at your own risk.


9. Privacy and Data Protection

Your use of the Site is governed by our Privacy Policy, which describes how we collect, use, and protect personal information in compliance with applicable U.S. laws, including the California Consumer Privacy Act (CCPA).


10. Disclaimer of Warranties

The Site and all products are provided “AS IS” and “AS AVAILABLE”, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement, except as required by law.


11. Limitation of Liability

To the maximum extent permitted by law, CCY shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Site or purchase of products.
Our total liability shall not exceed the amount paid by you for the applicable product.


12. Indemnification

You agree to indemnify and hold harmless CCY, Navigable Inc., and their officers, employees, contractors, and affiliates from any claims, damages, liabilities, or expenses arising from your breach of these Terms or misuse of the Site.


13. Governing Law and Arbitration

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.

Any dispute arising from these Terms shall be resolved by binding arbitration in Los Angeles County, California, in accordance with the rules of the American Arbitration Association. You waive the right to participate in class actions or jury trials.


14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.


15. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes become effective upon posting on the Site. Continued use of the Site constitutes acceptance of the revised Terms.


16. Contact Information

If you have any questions regarding these Terms, please contact us:

CCY Customer Service

Address
720 Ramona Ave, Ste 204, Corona, CA 92879-2147, United States

Email
support@ccyfragrance.com

Phone
+1 (626) 988-7801

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