Privacy policy
Last updated: January 9, 2026
CCY Fragrance operates this website and online store (the “Services”) to provide customers with a secure and convenient shopping experience. Our store is powered by Shopify, which enables us to offer e-commerce services, including payment processing, order fulfillment, and customer account management.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase through our Services, or otherwise communicate with us. If there is any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy will govern with respect to the collection and use of personal information.
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
“Personal information” refers to information that identifies or can reasonably be linked to an individual. Depending on how you interact with our Services, we may collect the following categories of personal information:
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Contact Information: Name, billing address, shipping address, phone number, and email address
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Payment Information: Payment method details and transaction confirmation (payment card data is processed securely by third-party payment providers)
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Account Information: Username, password, preferences, and account settings
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Order & Transaction Information: Products viewed, added to cart, purchased, returned, or exchanged
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Customer Communications: Information you provide when contacting customer support
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Device & Usage Information: IP address, browser type, device identifiers, and interactions with our website
Sources of Personal Information
We collect personal information from the following sources:
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Directly from you when you place an order, create an account, or contact us
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Automatically through cookies and similar technologies when you browse our website
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From service providers acting on our behalf (such as payment processors and shipping partners)
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From business partners or third parties, where permitted by law
How We Use Your Personal Information
We use personal information to:
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Provide and manage our Services, including order processing, payments, shipping, returns, and customer support
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Improve and personalize your shopping experience, including remembering preferences and recommending products
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Communicate with you, including order confirmations, shipping updates, and customer service responses
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Marketing and promotions, where permitted by law, including email communications (you may opt out at any time)
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Security and fraud prevention, to protect customers and our business
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Legal compliance, including responding to lawful requests and enforcing our policies
How We Share Personal Information
We may share your personal information with:
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Shopify and trusted service providers (e.g. payment processing, shipping, analytics, customer support)
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Marketing and advertising partners, in accordance with applicable laws and your preferences
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Affiliates or corporate partners, where applicable
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Legal or regulatory authorities, when required by law or to protect our rights
We do not sell personal information in the traditional sense.
Relationship with Shopify
Our store is hosted by Shopify. Shopify processes personal information on our behalf to provide and improve the Services. Your information may be transferred to countries outside your place of residence. Shopify’s use of personal data is governed by its own privacy policies.
Learn more at: https://privacy.shopify.com
Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies separately.
Children’s Privacy
Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age required by applicable law.
Data Security & Retention
We implement reasonable security measures to protect your personal information. However, no method of transmission or storage is completely secure.
We retain personal information only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, or enforce our agreements.
Your Rights & Choices
Depending on your location, you may have the right to:
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Access or request a copy of your personal information
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Request correction or deletion of your personal information
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Opt out of certain data uses, including targeted advertising
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Withdraw consent where applicable
You may exercise these rights by contacting us using the information below.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Information
If you have any questions about this Privacy Policy or our data practices, or wish to exercise your privacy rights, please contact us:
Company Address
720 Ramona Ave, Ste 204, Corona, CA 92879-2147, United States
Phone
+1 (626) 988-7801
